FAQ

These Frequently Asked Questions (FAQ) have been specially created to help answer some of the commonly asked questions related to our products. If you could not find the answers that you want here, please send your enquiries to us.

General:

Q: What is AMR?

A: AMR or Autonomous Mobile Robot is an industrial mobile robot that travels autonomously and is designed to work alongside humans to help to move materials to other places.

Q: Are there any differences between AGV and AMR?

A: AGV stands for Automated Guided Vehicle while AMR stands for Autonomous Mobile Robot. In general, both robots are similar in terms of their function. Both AGV and AMR are mobile robots that can move on their own while carrying loads. One of the differences is the method used in their navigation. AGV navigates on a fixed route through physical guidance such as magnetic tape and induction wire. AMR is slightly intelligent as it is capable of planning its own route based on the created map.

Q: What are the uses of AMR?

A: AMR can be used in a variety of applications especially for indoor material handling such as to carry raw materials from store room to production line and to carry finished goods from assembly line to dispatch area. Besides that, AMR can be used for other solutions such as automated disinfection robot, surveillance robot and as service robot.

Q: AMR can be used for which industries?

A: AMR can be used as long as there is a tedious and hazardous task that can be replaced by AMR. DF had deployed AGV/AMR to electronic manufacturing, automotive, garment industries, restaurant, old folk homes, hospitals, among others.

Q: What are the advantages of AMR?

A: AMR is flexible and easy to set up in terms of navigation. Besides that, AMR can help to reduce labor cost, production cost and warehouse cost and at the same time, improve material transporting management. Less time is consumed on transporting material with the AMR system.

Q: How AMR works?

A: AMR navigates by using a predefined map and is capable of planning its own routes. This mobile robot can detect obstacles and avoid hitting them by changing its routes.

Q: How long will it take to deliver the robot once the order is placed?

A: The robot is estimated to be delivered within 2 to 3 weeks after the receipt of order. The actual delivery date needs to be confirmed with the sales representative.

Q: Do you provide your team to work on-site for continuous support?

A: Yes. DF Automation provides a team to work on-site throughout the installation of the AMR and offers continuous support after the project is done in case any issues occur.

Q: Does employee need AMR training?

A: Employees are required to undergo training to learn how to use the AMR. Even though AMR operates independently, employees should be equipped with information on how to operate and maintain the robots.

Q: Is AMR safe to work with humans?

A: AMR is designed to work alongside humans even in dynamic environments. AMR is safe as it is equipped with a sensor to detect obstacles and navigate to other routes.

Q:  How to export the AMR?

A: AMR can be exported to other countries and it is subjected to the customs duty set by the respective governments. Some procedures also need to be taken care off before it can be exported.

Technical:

Q: How the AMR is being powered?

A: AMR is powered by batteries. The charging can be done manually or automatically.

Q: How long can the AMR run before it needs to be charged?

A: The running time of the AMR is up to 10 hours with 2 hours charging.

Q: How much weight can the AMR carry?

A: DF Automation has a wide range of AMR products. The maximum load an AMR can carry is up to 1000kg.

Q: What is the operating system used for AMR?

A: DF Automation uses NavWiz Software to run the AMR. NavWiz is a comprehensive software to program the AMR. It has many important features such as mapping, creating tasks, data visualisation, IoT and remote access capability. NavWiz is patent-pending and owned by DF.

Q: What are the maintenance fees for AMR?

A: The cost of an AMR’s maintenance is low. A yearly maintenance is required normally for components such as batteries, wheels and castors.